Web search (Exa) - Voice.GradientFlow

The Exa Web Search tool lets the agent search the web through Exa while the caller waits. Use it for questions whose answers change: prices, opening hours, current events, product details on a public site.

Add it

Tools are added in Advanced; in Simple, the Tools step’s Open in Advanced takes you there.

Open Components on the right rail and click Exa Web Search under Tools.
Connect its output dot to the Persona or to one Skill.
Open Settings on the right rail and paste your Exa key, unless your workspace already covers it. See Keys.

Settings

Setting	What to enter
Search Type	Auto lets Exa choose. Neural is best for questions. Keyword is best for names and exact terms. Default Auto.
Number of Results	How many results to read, 1 to 10. Default 5.
Include Page Contents	Read the page text, not just titles. Default On.

How the agent uses it

When the caller asks something the agent does not know, it searches, reads the results and answers from them. The tool shows a spinner on the canvas while it runs.

Tips

Tell the Skill when to search: “Search the web for the current price before quoting.”
Tell it when not to: “Do not search for anything about our own refund policy; use the policy in your instructions.”