Watch the call on the canvas

While a Playground call is running, the canvas follows the conversation. Keep the Playground panel open and watch the cards.

What you see

On the canvas	Meaning
A Skill card glows	The agent is in that Skill right now.
A connection animates	The conversation just moved along that line, including the branch chosen by If/Else or Categorize.
A spinner on a tool	The agent is using that tool, for example checking the calendar. The spinner clears when the result comes back.
The End card glows	The agent is saying goodbye. The call ends after that.

The transcript in the Playground marks each turn with the Skill it belonged to, so you can match what was said to where the agent was.

Check routing. Say something that should go to the billing Skill and confirm the billing card lights up.
Check branches. Give a clear yes and a clear no to an If/Else and confirm each path.
Check tools. Ask for a booking and confirm the Calendar tool spins before the agent offers times. If it never spins, the tool is not connected to that Skill, or it was dropped for a missing setting. The readiness list tells you which.
Show the team. The canvas is the easiest way to explain the agent to someone who has not used the builder.

The call must be in the Playground. Share links and phone calls do not drive the canvas.
Make sure you are testing Draft. Live runs the published version, which may differ from the canvas you are looking at.
Turn on the diagnostics toggle in the Playground. If turns show there but the canvas stays still, reload the page and start the call again.